Question - no video with supported format and MIME type found

Wed, 31 May 2023 22:16:39 +0200

adminsforum@hubzilla.org

faces schrieb den folgenden Beitrag Wed, 31 May 2023 22:16:39 +0200

Question - no video with supported format and MIME type found

I uploaded an mp4 and included it in a post and in a wiki like this

[zvideo]https://ein-hub-von-vielen.de/cloud/faces/tutorials/faces_introduction.mp4[/zvideo]

[video]https://ein-hub-von-vielen.de/cloud/faces/tutorials/faces_introduction.mp4[/video]

Result: "no video with supported format and MIME type found"

Environment: Hubzilla Version 8.4.1

The same browser plays the same video if posted on a Streams server using the [video] tag.

I seem to miss some configuration.
Apache, Hubzilla,....? Any ideas?

show all 20 comments

Thu, 01 Jun 2023 09:01:11 +0200

faces

faces@ein-hub-von-vielen.de

/edit/ @faces = @Einer von Vielen

Thu, 01 Jun 2023 21:29:20 +0200

faces

faces@ein-hub-von-vielen.de

The other way around...
Does anybody experience a problem when embedding a video from the own files /files/

Thu, 01 Jun 2023 22:33:32 +0200

_jayrope

jrp@hub.kliklak.net

@faces Accessing your video link in browser (FF) directly already gives me the mime type error.

Fri, 02 Jun 2023 14:33:49 +0200

Mario Vavti

mario@hub.somaton.com

@Einer von Vielen it seems the file is corrupted. The size is zero if i try to download it...

Fri, 02 Jun 2023 16:20:35 +0200 zuletzt bearbeitet: Fri, 02 Jun 2023 16:21:19 +0200

hubzillar

hubzillar@tiksi.net

@faces
@{https://zotadel.net/chanview?f=&hash=dlAlSDcFeJw_Msy38X2U2-SHn6pSD6KiKP4VzTd4RFVuj-EmtO3legMn_t9HzbnWl-5JynGFcehg82NDUbhgSw}

"... from the own files hubzillaaccountserverdomain/files/hubzillaaccountname"

When attempt to access video file:

"
Page not found.
"

Seems to be another permissions problem.

As usual, where is the documentation to describe the behaviour expected by the programmer of the bug (sorry feature; but if a function is provided without documentation, by definition the "feature" is a bug)?

You transfer a video file from your computer, to your channel.
What is the permissions of the directory that stores your video file?
What are the permissions of the video file after transfer to your 'files' part of your channel?

Fri, 02 Jun 2023 17:15:34 +0200 zuletzt bearbeitet: Fri, 02 Jun 2023 17:16:15 +0200

faces

faces@ein-hub-von-vielen.de

This is strange.

Somethings happens to the video if downloaded. The browser shows 26.62 MB for this video faces_introduction.mp4 if I look at it in #^https://ein-hub-von-vielen.de/cloud/faces/tutorials

If I download it to my computer it does not play and shows about 1 MB.

In Streams anything works as expected. So it should not be the web browser or video.

Some PHP settings, or....?

Any idea on this?

Fri, 02 Jun 2023 21:43:46 +0200

Hiker

hiker@hub.fedcast.ch

I try to implement here an mp4 file from the folder - seems to work.

Fri, 02 Jun 2023 22:39:26 +0200

_jayrope

jrp@hub.kliklak.net

@faces Could be permissions, just guessing.

Sat, 03 Jun 2023 00:10:55 +0200

faces

faces@ein-hub-von-vielen.de

@Mario Vavti

it seems the file is corrupted. The size is zero if i try to download it...

exaclty! I check the file more carefully tomorrow, database and then filesystem "store/...". The browser shows the file size as expected. That should be the filesize from the database.

Another question: Did you try to upload a mp4 and embed it into a wiki or post? Does it work? Just to make sure it is "my" problem only.

Sat, 03 Jun 2023 00:14:33 +0200

faces

faces@ein-hub-von-vielen.de

@Hiker I see your video like this...

Bild/Foto

Sat, 03 Jun 2023 00:23:49 +0200

faces

faces@ein-hub-von-vielen.de

If "inspected" with F12 in the browser the code of @Hiker shows...

<video poster="https://hub.fedcast.ch/poster/hiker/39a3ba87-76fc-4ffe-8526-a43760f31472?f=&zid=faces%40ein-hub-von-vielen.de" controls="controls" preload="none" src="https://hub.fedcast.ch/cloud/hiker/2023-06/sample-mp4-file-small.mp4?f=&zid=faces%40ein-hub-von-vielen.de" style="width:100%; max-width:425px"><a href="https://hub.fedcast.ch/cloud/hiker/2023-06/sample-mp4-file-small.mp4?f=&zid=faces%40ein-hub-von-vielen.de">https://hub.fedcast.ch/cloud/hiker/2023-06/sample-mp4-file-small.mp4?f=&zid=faces%40ein-hub-von-vielen.de</a></video>

I am not able to draw some meaningfull conclusions after this wonderfull summer night and some pints ;-)

Sat, 03 Jun 2023 11:15:41 +0200

faces

faces@ein-hub-von-vielen.de

@hubzillar

What is the permissions of the directory that stores your video file?
What are the permissions of the video file after transfer to your 'files' part of your channel?

public

Sat, 03 Jun 2023 11:32:29 +0200

faces

faces@ein-hub-von-vielen.de

Some more details....

Database

SELECT * FROM `attach` WHERE `filename` LIKE 'faces_introduction.mp4' LIMIT 50

filesize = 27913023
no permissions set in the four columns > public

BUT

ls -al /var/www/html/store/faces/41fcb874-3344-45ec-b5a1-5bc70b77d828

shows

-rw-r--r-- 1 www-data www-data 0 31. Mai 20:21 44b2c6aa-54f0-46c9-a779-cf4ef4b754b5

There we have the problem: the file is empty.

Why?

(There was no error messages when uploading the videos.)

Sat, 03 Jun 2023 11:44:40 +0200

faces

faces@ein-hub-von-vielen.de

Log output "debug" for an upload of "faces_share_faces_de_1080p.mp4" about 25 MB

I see no errors.
There is a Video.php:59:Thumb: imagick scale failed.

Might this be related?

The full log messages....

Sat, 03 Jun 2023 11:56:07 +0200

faces

faces@ein-hub-von-vielen.de

on the server ls -al shows

-rw-r--r-- 1 www-data www-data 255874 3. Jun 11:37 3c693f82-3163-4fd4-b606-dc11d2cd22fa

on my computer ls -al shows

-rw-r--r-- 1 nuc nuc 25421698 12. Mai 17:03 faces_share_faces_de_1080p.mp4

The file does not land with its full file size on the server.

Sat, 03 Jun 2023 12:55:22 +0200

hubzillar

hubzillar@tiksi.net

The directory of video content is visible in the web browser.
Click on a video is a failure:
"
no video with supported format and mime type found
"

Browse directory via webdav:
"
cadaver #^https://ein-hub-von-vielen.de/cloud/faces/tutorials
WARNING: Untrusted server certificate presented for `ein-hub-von-vielen.de':
Issued to: ein-hub-von-vielen.de
Issued by: Let's Encrypt, US
Certificate is valid from Wed, 12 Apr 2023 12:03:31 GMT to Tue, 11 Jul 2023 12:03:30 GMT
Do you wish to accept the certificate? (y/n) y
dav:/cloud/faces/tutorials/> ls
Listing collection `/cloud/faces/tutorials/': succeeded.
        faces_account_create_clone_de_1080p.mp4   59833380  May 31 19:25
        faces_account_create_clone_en_1080p.mp4   64121280  May 31 19:25
        faces_introduction.mp4          27913023  May 31 19:21
        faces_settings_de_1080p.mp4    189104762  May 31 19:26
        faces_settings_en_1080p.mp4    182032620  May 31 19:26
        faces_share_faces_de_1080p.mp4   25421698  Jun  3 10:37
        faces_share_faces_en_1080p.mp4   32193014  May 31 19:23
        faces_vorstellung.mp4           26179142  May 31 19:21
        faces_webdav_1080p.mp4          79093567  May 31 19:27
        synchronized_cloned_user_accounts_a_unique_feature_of_streams_and_hubzilla_de.mp4   21654629  May 31 19:27
        synchronized_cloned_user_accounts_a_unique_feature_of_streams_and_hubzilla_en.mp4   21234019  May 31 19:27

get faces_vorstellung.mp4
Downloading `/cloud/faces/tutorials/faces_vorstellung.mp4' to faces_vorstellung.mp4:
Progress: [>                             ]   3.9% of 26179142 bytes failed:
Could not read response body: connection was closed by server
,,

Via command terminal;
mpv 'https://ein-hub-von-vielen.de/cloud/faces/tutorials/faces_introduction.mp4'
[ffmpeg] https: Will reconnect at 0 in 0 second(s), error=End of file.
[ffmpeg] https: Will reconnect at 0 in 1 second(s), error=End of file.
[ffmpeg] https: Will reconnect at 0 in 3 second(s), error=End of file.
[ffmpeg] https: Will reconnect at 0 in 7 second(s), error=End of file.
Failed to recognize file format.

Exiting... (Errors when loading file)

Again serious bugs, no documentation to understand intended behaviour.

Sat, 03 Jun 2023 13:06:22 +0200

faces

faces@ein-hub-von-vielen.de

imagemagick is up to date

apt install imagemagick
Paketlisten werden gelesen… Fertig
Abhängigkeitsbaum wird aufgebaut… Fertig
Statusinformationen werden eingelesen… Fertig
imagemagick ist schon die neueste Version (8:6.9.11.60+dfsg-1.3+deb11u1)

path to convert /usr/bin/convert is identical in /admin/site and

$ whereis convert
convert: /usr/bin/convert /usr/share/man/man1/convert.1.gz

Next I check the PHP uplaod limits?

Sat, 03 Jun 2023 14:02:45 +0200

faces

faces@ein-hub-von-vielen.de

Solution:
upload_max_filesiz in php.ini and post_max_size in php.ini

Some update did obviously overwrite the settings. Hmm ;-(

( OMG, sorry for you time, this was a real beginner thing.)

Sat, 03 Jun 2023 14:14:08 +0200

faces

faces@ein-hub-von-vielen.de

THE GOOD MESSAGE IS... This Hubzilla server was installed in April 2020 and needs almost zero maintenance - almost.

I got to accustomed to the low maintance it takes.

Sat, 03 Jun 2023 21:07:22 +0200

hubzillar

hubzillar@tiksi.net

Good software may be measured by the low maintenance needed for volunteers to donate their resources to the fediverse for other participants. Programmers should consider this